Reference

How inak918kis Handles Your Personal Information

When you open an account with us, you share details we take seriously — your name, contact information, and payment methods like Touch 'n Go eWallet, Boost, or GrabPay.

Data collected only for account operationPayment details stored with encryptionYour right to access and correct your dataNo selling of personal data to third partiesContact us to raise any privacy concern

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to see the data we hold on you, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right place to start. We try to acknowledge privacy-related requests within one working day and resolve them as quickly as the verification steps allow — we need to confirm it is really you before we share or change anything on the account.

Live Chat Open the chat widget from any page while you are logged in. Confirm your registered email and we will pull up your account record to handle the request directly.

Email Support Write to our support address with your registered username and the specific data question. We respond to privacy requests as a priority queue separate from general account queries.

Account Settings Some data — like your contact number or preferred payment method between Boost and GrabPay — can be updated directly inside your account settings without contacting support.

What We Collect and Why It Matters

inak918kis Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in two ways: what you give us directly and what your device shares when you access the lobby. When you register, we ask for your name, email address, phone number and date of birth so we can verify your account and keep it

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secure. When you make a deposit using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount — not your full wallet credentials, which stay on your payment provider's side. Your device's IP address and browser type are logged automatically; this helps
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us detect unusual login attempts and keep your account from being accessed by someone else. We also hold records of account activity such as session times and any support requests you raise with us. None of this data is sold or rented to marketing companies. We
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share data with payment processors only to the degree needed to confirm a transaction has cleared. Where you are located determines which local laws govern your data rights, and access to our platform is available where local law permits. Players in Ipoh or anywhere else in
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Malaysia can contact us to ask what data we hold on their account and request a correction if anything is wrong.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY PRACTICES

How We Protect and Retain Your Account Data

Security is not a single setting — it is a set of practices we keep running at all times. Your account data sits behind SSL encryption in transit and access-controlled storage at rest. We apply two-step verification prompts for actions that could change payment details, such as switching from Touch 'n Go eWallet to a new wallet. Data retention periods follow the obligations relevant to financial transaction records. When an account is closed, we retain only what we are required to keep for record-keeping purposes and delete the rest on a scheduled cycle.

Cookies and Tracking

We use session cookies to keep you logged in and analytical cookies to understand which parts of the lobby see the most activity. You can adjust cookie preferences in your browser settings at any time.

Payment Data Handling

When a GrabPay or Boost transaction is processed, we store only the reference ID and outcome. Full wallet credentials are never written to our servers — they stay within each payment provider's own encrypted environment.

Account Security Steps

Changing a registered phone number or linked payment method triggers an OTP to your current number. This step exists so no one can redirect your account funds without passing that verification check.

Retention and Deletion

Active account data is held as long as your account remains open. After closure, transaction records are retained only for the period required by applicable financial regulations, then deleted on schedule.

Common Questions About Your Privacy Rights

These are the questions we hear most often when it comes to data and account privacy. If your question is not covered here, the live chat and email channels in the section above will get you a direct answer tied to your specific account.

We collect your name, email address, phone number and date of birth at registration. Payment method details like your Touch 'n Go eWallet or GrabPay transaction references are recorded when you make a deposit.

We share data only with payment processors — Boost, GrabPay, Touch 'n Go eWallet — to confirm transactions. We do not sell, rent or pass your information to advertisers or unrelated third parties.

Contact us via live chat or email with your registered username. After we verify your identity, we will show you what we hold and correct any inaccurate details you flag within the account record.

Transaction records are kept for the period required under applicable financial regulations. All other personal data not subject to those requirements is deleted on a scheduled cycle after account closure.

Yes. Your full wallet credentials never reach our servers. Only the transaction reference and confirmed amount are recorded on our side; the rest stays encrypted within each payment provider's own system.

You can request deletion of personal data not subject to financial record-keeping obligations. Raise the request through live chat or email; we verify your identity first, then process the deletion within a reasonable period.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Infoinak918kis Glossary

How inak918kis Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Retain Your Account Data

Cookies and Tracking

Payment Data Handling

Account Security Steps

Retention and Deletion

Common Questions About Your Privacy Rights

01 What personal data does inak918kis collect when I register?

02 Does inak918kis share my data with other companies?

03 How can I see or correct the data held on my account?

04 How long does inak918kis keep my data after I close my account?

05 Are my payment details safe when I deposit via Touch 'n Go eWallet or Boost?

06 Can I request that inak918kis delete my personal data?

Privacy Policy

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